Frequently Asked Questions

What is a Giving Day?
Give STL Day is a 24-hour, online giving event organized by the St. Louis Community Foundation to grow philanthropy in the St. Louis metropolitan area.

The minimum donation is $10 and the maximum is $100,000. Prize money will be made available to amplify charitable donations. The goal is to inspire the community to come together for 24 hours to contribute as many charitable dollars as possible to support the work of local nonprofit organizations.

Why is Give STL Day on Thursday instead of Tuesday?
The St. Louis Community Foundation is no longer participating in the national day of giving, Give Local America which was held on the second Tuesday in May. We chose May 11th in order to remain close to the date donors are familiar with, while at the same time, ensuring that there are not other giving days on the same date.

Who and what is CiviCore?
CiviCore is the technology provider that will create the online infrastructure and giving portal platforms for Give STL Day 2017. Founded in 2000, CiviCore has over 15 years of experience providing affordable, high-quality technology solutions to nonprofits and public agencies. CiviCore has a deep knowledge of giving day events, in part gained from providing technology solutions to some of the biggest and most popular giving days across the country, such as Colorado Gives and Amplify Austin.

How did you choose CiviCore?
A long and detailed vetting process began just days after Give STL Day 2016. After the technology failure in 2016, a group of over 25 community foundations got together to work through the next steps, including vetting many technology providers that had proven track records with giving days.

After narrowing the field to a handful of vendors, we met with potential providers individually to further our understanding of key elements such as security, user features, pricing, hosting architecture, and redundancies, etc. We also spoke with several current and new clients of CiviCore to understand their work style and history from a client's perspective. CiviCore received high marks throughout our vetting process and we look forward to working with them well into the future.

To learn more about CiviCore, please visit their website.

Can you guarantee that the website will work this year?
No technology is failsafe and there is always a risk of something going awry - that is true with any online technology, we know. That being said, we have taken care in choosing a new technology provider that has a solid architecture and multiple redundancies in place, including a thorough contingency planning process. We have every confidence that the CiviCore system will work as planned.

 

Donor Information

How can I make a donation?
Using your credit card, you can donate to any nonprofit that has registered to participate. Participating nonprofits will have a donation page where you can choose the amount you want to donate. Donations begin at $10 and the maximum is $100,000.

Can I give to more than one organization?
Yes, you may make multiple donations to one or more nonprofit from the givestlday.org homepage on May 11. In fact, it's very easy to do so.

What are the minimum and maximum donation amounts?
The minimum donation amount is $10. The maximum donation is $100,000. All gifts made on givestlday.org are non-refundable.

Is my gift tax-deductible?
100% of the donation qualifies as a charitable gift. You will immediately receive an email confirming the deduction from the St. Louis Community Foundation.

Please save this email for your records. By selecting a specific charity to receive your donation, your gift is restricted for that charity, and it will not be given to any other charity.

How much of my donation goes to the nonprofit?
The St. Louis Community Foundation does not keep any portion of your gift.

All of your donation will go to the organization you select minus the following transaction costs:

  • CiviCore, our platform provider, will assess a 2.8% transaction fee
  • Credit card fees will also apply as a percent of the donated amount, and will vary depending upon the card type.
  • Donors will have the option to help cover the credit card and processing fees. 

Does the St. Louis Community Foundation receive any portion of the donations?
No. The St. Louis Community Foundation does not receive any portion of the funds donated or transaction costs.

What if I can't find my favorite nonprofit on the Give STL Day site?
Nonprofits were required to create their profiles by April 14th. If your charity of choice does not have a profile on the site, then you cannot use givestlday.org to donate to them.

Is my gift safe and secure?
Yes. The givestlday.org website is powered by CiviCore, and is a secure PCI compliant site for donating to your favorite charities. You can be sure your personal information is protected when you donate through the CiviCore platform. Please read CiviCore's Privacy Policy here.

 

Nonprofit Information

Who can participate?
Organizations were required to set up a profile on the givestlday.org site by April 14, 2017. Eligible organizations are 501(c)(3) public charities with a mailing address in the Greater St. Louis metropolitan region. An eligible organization may have only one profile on the site.

What is required to participate? Is there a fee?
There is no fee for your organization to participate. However, you should prepare to devote time and energy to promoting Give STL Day among your own donors and social networks.

How much of the donations go to my organization?
Your organization will receive at least 93% of the donations received the day of the event and 100% of any incentive dollars or prize money obtained during the event. Donors will have the option to cover the credit card and processing fees. 

Can we win more than one incentive prize?
Organizations can receive one hourly prize. Once you have been selected for an hourly prize, you will no longer be eligible to receive another one.

Can we encourage donations by giving away prizes or free gifts?
No. All gifts made during Give STL Day must be 100% tax-deductible. You cannot offer a premium for gifts made during the event.

Can we offer tax credits to our donors through Give STL Day?
No. Funds raised on Give STL Day are handled as a "pass through" by the St. Louis Community Foundation, you cannot offer your tax credits to donors.

When will my organization receive their donations?
Your organization will receive a single check on June 30, 2017 that reflects all donations and prize money.

Does my organization need to send tax letters?
No. The donor will immediately receive an email confirming receipt of the gift from the St. Louis Community Foundation during the event which can be used for tax purposes.

Does my organization need to send a thank you letter?
Yes. While the St. Louis Community Foundation sends the tax notification, this is NOT a substitute for a thank you from you!  Let your donors know what you plan to do with their contribution.

Will my organization receive donor information for acknowledgments?
Yes. You will have access to donor information during the event. We also encourage you to reach out to your donors during and after the event and thank them for supporting them your organization.

How can I find out more information about Give STL Day?
Contact the St. Louis Community Foundation at 314.588.8200 or info@stlgives.org.